Contact Us

Our workplaceis unstructured and flexible, supporting a highly collaborative work style.

We design our fieldwork, conduct analysis, and hold workshops in expansive, open areas with movable furniture and white board walls. War rooms are filled with photos, transcripts, and Post-it Notes from each project.


Our office in downtown Redwood City is just 17 miles south of the San Francisco airport. We’re in the heart of Silicon Valley which lets us punctuate our client events with field trips to the meccas of innovation. Sightseeing in San Francisco is a short Caltrain ride away with a major station just a few blocks from our place.

map_graphicSan Francisco Bay Area

1590-B Marshall St.
Redwood City, CA 94063

Phone 650.298.9474
Fax 928.438.0097

To learn more about our ethnographic expertise in your particular category, please email one of our Principals, Robert Hall, at or call him directly at 650.464.2847. Thanks.

We are always looking for talented partners. If you are interested in working with us, please email